Trusted WorldPreventive Poverty®

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Mom asks for food. Then she mentions the kids have outgrown everything.

You are the case manager. The original conversation is about food. Mom is careful with her words. She does not want to sound like she is asking for too much. As she talks, she mentions the children are sharing clothes and the youngest needs shoes.

The decision

The visible request is food. But the conversation is showing more.

What would you do?